Terms & Conditions
General Terms & Conditions
Advanced deposit payment or full payment will be charged at time of reservation.
All reservations must be guaranteed with a valid credit card
We reserve the right to cancel or modify reservations where it appears that a guest has engaged in fraudulent, inappropriate activity, orunder other circumstances where it appears that the reservations contain or resulted from a mistake or error.
Amendment or Cancellation must be made in written notice to provided email or contact form in the website.
Rates are charged in Thai Baht. Therefore, the amount shown on monthly statement in other currencies sent to you by the respective creditcard company might be slightly different from our quoted price due to exchange rate variations.
Package booking when payment has been made If canceled 50% will be deducted in case of cancellation.
Cancellation 45 days prior to departure, 40% refund
Cancellation 30 days before departure: 20% refund
Cancellation 15 days before departure, no refund
Package booking If you wish to pay a 50% deposit Then pay the rest in cash on the day of arrival. The deposit will not be refunded in any case.
Cancellation 15 days before departure, full refund
Cancellation within 7 days, 50% refund
Can cancel within 2 days, no refund
All activities as stated in our itineraries are subject to change in the order they are undertaken, depending on the local conditions on the day. Please note all activities are subject to change due to local circumstances.
All tourists Must send a photo of the first page of the passport that can see the name, address, date of birth to Koh Yao Travel at least 1 day before every trip so that we can insure your travel. according to Thailand's tourist protection law
and/ or discloses information that is obtained from visitors to the Website and users of its Services. Such information includes personal data relating or linked to a specific individual such as name, residentialaddress, telephone number, and email address(“Personal Data”)
By visiting the Website, you are consenting to the collection, use, disclosure and processing of your
1. Where is all the data stored?
We store data on highly secured servers with international-recognized cloud hosting service providers,
and safely guard all data transmissions with Transport Layer Security (TLS) on all network connections.
2. How do we use personal data?
Khao Sok Travel uses the data we collect to operate the hotel reservation for you, which includes using
data to improve our products and personalize your experiences. We also may use the data to
communicate with you, for example, sending your reservation confirmation, informing you about your
upcoming trip and promotion updates or asking about the service review after check-out.
3. How do we share Information?
We may share and disclose Personal Information to third parties in the following circumstances:
To vendors and other third-party service providers who require access to Personal Information to assist
in the provision of the Website, products and services, and other business-related functions such as
website analytics providers or our third-party advertisement partners. These vendors and third-party
service providers are limited to only accessing or using this data to provide services to us and must
provide reasonable assurances they will appropriately safeguard the date.
4. How do you to access & control your personal data
You can view, edit, delete or ask to forget your personal data online by contacting Khao Sok Travel’s
official website thru Koh Yao Travel website contact
Phone/WhatsApp: +66 868103413 ( 24/7 travel support)